purchased albums
I recently purchased an album, however, once I hit the play button, Itunes library shuffles the songs without playing them. It won't let me play one song. It says the song has been purchased but I can't play it. Why?????
User profile for user:
raina_b22
User level:
Community Specialist
Hi DanielCaceres,
Thanks for using the Apple Support Communities. It appears that you are having some issues playing songs in iTunes, even though you just purchased an album. I use iTunes as well and I depend on being able to play the music I've purchased. I will be happy to help you.
First you will want to Get the latest version of iTunes. Then, if you haven't recently, please restart your PC and then reopen iTunes and see if you are able to play the songs once again. If the issue persists, please see the section called "If you can’t play a song" in the following article:
iTunes 12 for Windows: If you have trouble playing music or other audio
Cheers!